Covid Relief for Animal Professionals and Pets

Call for Volunteers

Project Brief

Project CRAPP is a generative research and content design project supported by LA DIA Design to understand the impact of COVID on animal professionals and pets and provide support to animal professionals and facilities.

We are looking for

  • volunteer apprentices - students, early career professionals who are looking for experience in UX research and content design
  • volunteer mentors who are interested in mentoring students and early career professionals

Time commitment

Phase 1 (Volunteer recruitment, Q3-Q4 2020)

  • Focused primarily on UX research and analysis, information architecture, and content strategy
  • Mentors in the field will help guide Phase 1.
  • Estimated 3-4 months

Phase 2 (Coming soon, Q1 2021)

  • Focused primarily on content design, UX design, UI development
  • Mentors in the field will guide Phase 2. A technical advisor will assist in development work
  • Estimated 3-6 months
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As a volunteer mentor, you’ll be

  • giving back to the community by supporting and guiding new and aspiring researchers and designers
  • providing feedback on research, content, and or design plans
  • helping to define the future goal of the project with the larger team
  • encouraging communication and participation
  • guiding apprentice

As a volunteer apprentice researcher/designer, you’ll be contributing to

  • conducting and analyzing data from generative research methods involving the health and well-being of animals and pets and their caregivers.
  • developing content plans and strategies based on user needs
  • reviewing content to make sure it’s accurate, relevant, accessible and written in line with 18F style
  • experiencing what it means to work in a distributed team on a project
    At the end of this project, we hope that you are able to develop a case study for your UX portfolio

LA DIA Design supports this project by:

  • providing tools and framework to support, house, and analyze research
  • connecting mentors and apprentices in learning circles to share, work, and learn from each other

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Our mission is to help designers grow.

Most companies don't have the time to invest in new designers. LA DIA prides itself in providing a safe environment for early career and transitioning professionals to flex their skills and develop their portfolio by pairing them with senior coaches.

Since the beginning, LA DIA promotes apprenticeship and pair design through teaming up an experienced UX strategist with a less experienced designer. Anyone can apply to be an apprentice at LA DIA. In fact, everyone on the team is assumed to be an apprentice because we believe that everyone is constantly learning and developing their skills.


Unfortunately, LA DIA does not offer paid volunteers, unless it is with a paying client or project at which 10% of the project proceeds go towards LA DIA and the rest is split amongst the project team.

Selection Criteria

Anyone who has some understanding of UX foundational skills and have some transferable skills in research, design, and or development.